Head Office Wiedner Gürtel 11, 1100 Wien, Austria
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Principles and Standards

These policies set expectations for ethical conduct, compliance, and customer protection.

Code of Conduct

Employees and partners act with integrity, fairness, and respect, following all applicable laws and internal procedures.

Compliance and Governance

We maintain controls to ensure regulatory compliance, risk management, and responsible stewardship of customer assets.

Anti‑Bribery and Anti‑Corruption

We prohibit bribery, facilitation payments, and any improper advantage in our business dealings.

Customer Care

We deliver clear information, respond promptly to inquiries, and handle complaints through defined escalation processes.

Reporting Concerns

Concerns can be raised confidentially via our support channels. We protect good‑faith reporters against retaliation.